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Trestle’s Chelsea Webster to Present at WSCAI’s Business Partner Success Workshop

Trestle Community Management today announced that Senior Community Association Manager, Chelsea Webster, CMCA, AMS, PCAM will be presenting at the Washington State Chapter of Community Associations Institute (WSCAI)’s Business Partner Success Workshop on Friday, September 20, 2024.  

Joined by Ann Hart of Hub International, and David Silver, Esq. of Peryea Silver Taylor, the virtual workshop has been designed with business partners in mind. From WSCAI’s event page,

Whether you’re a seasoned community association industry veteran, new to the industry, or have others in your office that might benefit from learning more, this dynamic workshop will help you better understand the unique differences between community associations and apartments, how the role of the community association manager differs from that of a multi-family property manager, and better understand the inner structure of community associations and the process for bid approval and expenditures.

You’ll also learn how economic and other market conditions can impact the industry, how to recognize business resources and leverage other WSCAI partnerships to identify new business opportunities, best position your products and services, maximize your WSCAI membership, and get some tips and tricks on how to be successful at CA Day and other industry events.

There will also be an opportunity to hear ideas from attendees and network virtually with other Business Partners.

Trestle’s Commitment to Vendor Partnerships and Project Management

Trestle recognizes the importance of collaborating with well-informed vendors who understand the unique legal structure and operational needs of community associations. To provide the best service to its Client Associations, Trestle has implemented a highly structured Project Office along with detailed work order and proposal processes, ensuring consistent and effective project management across all of its communities.

Trestle Project Office

The Trestle Project Office was established to streamline and manage complex projects, including insured and uninsured losses, reserve projects, and large-scale exterior remediation efforts. By utilizing the Project Office, Trestle allows an Association’s Community Manager to focus on day-to-day operations and Board advisory responsibilities while the Project Office Team takes charge of overseeing complex projects. This dual approach ensures that even during major initiatives, community operations continue smoothly and uninterrupted.

With a highly experienced and specialized team, Trestle Clients benefit from dedicated project oversight. The Project Office works in collaboration with the assigned Community Association Manager to ensure projects stay on track, timelines are met, and clear, proactive communication is maintained with Board Members and homeowners. Whether it’s handling reserve projects like repainting, roofing replacements, or infrastructure upgrades, the Project Office ensures all elements are managed with precision, allowing for seamless project execution.

Managing large-scale projects within a community is inherently challenging. Trestle’s Project Office works closely with Boards and Community Managers to prioritize and coordinate these initiatives, ensuring that proposal requests are properly managed, timelines are adhered to, and project milestones are reached. This detailed project oversight ensures that reserve projects are completed efficiently and to the highest standards, reducing the potential for delays or cost overruns.

Trestle’s Work Order and Proposal Procedures

Trestle’s exclusive focus on community management services has allowed it to develop a deep understanding of the specific needs of Washington’s various common interest ownership associations. This expertise has resulted in the creation of meticulous work order and proposal processes that emphasize transparency, consistency, and accuracy. By incorporating industry-leading technologies, Trestle has automated many of these internal procedures, ensuring that Clients consistently receive a high-quality, reliable experience.

To protect its Client Associations and ensure uniformity in proposal requests, Trestle has developed a comprehensive catalog of statements of work. Each statement is project-specific and includes clearly defined specifications. These can be customized by Trestle’s Community Association Managers to address the unique needs of each community while maintaining standard language and legal protections. Trestle also uses detailed work order request forms to ensure that all vendor communications are consistent.

This standardized approach is particularly valuable when multiple proposals are required. By providing vendors with identical information, Trestle ensures that all parties are on the same page, simplifying the decision-making process for the Board. Through integration with Trestle’s My-Community Web Portal, Board Members can easily review maintenance items, track proposal requests, and monitor work orders in progress. Homeowners also have access to this information, allowing them to stay informed about maintenance projects related to their homes or common areas.

What Else Can Be Found on Trestle’s My-Community Web Portal?

Trestle’s My-Community Web Portal is an essential tool for keeping community members informed and ensuring that association business continues to run smoothly. Fully integrated into Trestle’s internal processes, the My-Community Web Portal is continuously updated by the Trestle Team, providing a centralized and reliable resource for all community members.

The My-Community Web Portal allows Board and community members to access essential information and resources at their convenience, enabling efficient decision-making and communication. Homeowners can access important documents, submit requests, and track the status of their inquiries at any time, ensuring that business doesn’t stall during non-business hours. Similarly, Board Members can review and approve pending items after hours, ensuring that no important decisions are delayed.

Through the My-Community Web Portal, homeowners can:

  • Report and track maintenance concerns,
  • Review their compliance history,
  • Submit and monitor architectural alteration requests,
  • Stay updated on community announcements,
  • Watch Trestle’s educational Webinars On-Demand,
  • Review governing documents, meeting minutes, and more.

Additionally, Board and Committee Members can use the portal to:

  • Review and approve invoices,
  • Discuss and vote on architectural alteration requests,
  • Track community-wide compliance and maintenance history,
  • Post important community announcements,
  • And more, all while ensuring association business continues smoothly between meetings and after hours.

Trestle’s comprehensive support through the Project Office, streamlined work order and proposal procedures, and the robust My-Community Web Portal ensures that Board Members, homeowners, and the Trestle Team can collaborate effectively to achieve their community’s goals, no matter how complex the task.

Connecting with Trestle

In addition to Trestle’s website, the firm regularly connects on LinkedIn, and Facebook.

Please contact Bob Brencic, CMCA, AMS, MBA, President of Trestle Community Management, at Bob@TrestleCM.com or (425) 454-6404 for additional details.          

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