Trestle Sponsors WSCAI’s February Board Members & Homeowners Webinar Series
Trestle Community Management today announced that it is sponsoring the Washington State chapter of Community Associations Institute (WSCAI)’s February Board Members & Homeowners Webinar Series. February’s webinar is titled, “How Clean Building Performance Standard Will Affect Your Buildings,” and is presented by Heather Hutchison, CMCA, AMS, PCAM, General Manager of First Hill Plaza Condominium Association and Michael Arndt, BST, Building Science Consultant with RDH Building Science, Inc. The webinar will focus on understanding Washington State’s Clean Building Performance Standard law which expected to include all buildings over 20,000 square feet in 2022. This is a wonderful educational opportunity for Board Members and community leaders affected by this new law.
To best serve its Client Associations, Trestle has established partnerships both inside and outside of the community management industry. Through these well-nurtured working relationships, Trestle has identified trustworthy service providers. Proactively anticipating the future needs of Washington state’s community associations, Trestle has also established relationships which allow it to access industry-leading technologies. These partnerships allow Trestle to implement exclusive and advanced technologies, meeting and exceeding its Clients’ needs. The value of these efforts is passed along to its Client Associations as they access vetted and dependable service providers and the most advanced services in the industry through Trestle.
Other Ways Trestle Supports Board Members
Trestle understands the value of Board Member and Homeowner education, and as such, has prepared its own educational ongoing offerings. Trestle began releasing live Webinars and Webinars On-Demand for community members in 2021. An overwhelmingly positive response has shown the value in extending accessible resources to Clients. Through the full deployment of Trestle’s My-Community Web Portal, the firm provides comprehensive access to endless resources including its webinars, detailed management reports, and user-friendly services for architectural request processing, compliance monitoring, and more.
Trestle continuously invests in Team education and skill building. All of the firm’s Team Members attend continuing education courses offered inside and outside of the industry as well as conferences and educational seminars on an ongoing basis. Trestle approaches education holistically, ensuring that all Team Members are well-versed on the intricacies of the community association management services industry.
Through this approach, the firm holds one of the highest number of prestigious community association management credentials in Washington State including the Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Manager of Community Associations (PCAM) designations.
Trestle’s Recognition
Since 2015, Trestle’s Community Association Managers have received fifteen Manager of the Year nominations by the Washington State Chapter of Community Associations Institute (WSCAI). It’s President Bob Brencic, CMCA, AMS, MBA has been named as a Small Business Hero by the Puget Sound Business Journal, and Trestle was awarded Business Partner Company of the Year by WSCAI.
Trestle receives regular recognition outside of the Community Association Management industry, being named to Inc. 5000’s list of America’s Fastest-Growing Private Companies, and Puget Sound Business Journal’s lists of Washington’s Best Workplaces, Eastside 50 Fastest-Growing Companies and Washington State’s Fastest-Growing Private Companies in 2019, 2020 and 2021.
Trestle’s Response to the Changing Community Association Management Industry
Implementing advanced remote technologies in 2019, Trestle’s Team Members were prepared to migrate to a fully remote operation at the start of the COVID-19 pandemic. As a result, Trestle was able to devote its time to supporting its Clients, assisting Board Members in transitioning to remote meetings and providing updated guidance and recommendations.
Over the last several years, as more Homeowners began working from home and technologies advanced, many Community Association Management companies saw an increase in Homeowner communications. With this increase has also come the expectation of a quick response and resolution.
Trestle has addressed these changes by expanding the resources available to its Team and its Clients. To manage the increase in Homeowner communication, Trestle formed its Client Experience Team (CXT). The CXT is able to address most general questions, allowing Trestle’s Community Association Managers to prioritize Board support. In addition, Trestle has expanded to include dedicated compliance, architectural control, project, and unexpected loss Team Members able to address workload spikes. This experienced and skilled group is able to assist Community Association Managers in handling intermitted requests and projects which alleviates the overall workload while also ensuring Client needs are addressed in a timely manner.
Connecting with Trestle
In addition to Trestle’s website, the firm regularly connects on LinkedIn, Facebook, and Twitter.
Please contact Bob Brencic, CMCA, AMS, MBA, President of Trestle Community Management, at Bob@TrestleCM.com or (425) 454-6404 for additional details.
