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Privacy Statement

Effective Date: 12/01/2024
Last Updated: 12/01/2024

Trestle Community Management (“we,” “our,” or “us”) values your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, www.Trestlecm.com, and use our services, including any interactions involving telecommunication and messaging in compliance with the Telecommunications Consumer Protection Act (TCR).

  1. We collect the following types of information:

      1. Name
      2. Email address
      3. Phone number
      4. Address
      5. Other information you provide through contact forms, account registration, or service rquests
      1. IP address
      2. Browswer type and settings
      3. Device information
      4. Cookies and other tracking technologies
    1. If you opt-in to receive messages from us, we may collect and store information regarding:

      1. Your mobile number
      2. Time and date of messages sent or received
      3. Content of communications
  2. We use the information collected for the following purposes:

    1. To provide and manage our services
    2. To communicate with you regarding your account or inquiries
    3. To comply with applicable legal obligations, including TCR requirements
  3. We may share your information in the following circumstances:

    1. We share information with third-party vendors who assist us in providing services, including messaging and telecommunications platforms, subject to confidentiality obligations.

    2. We may disclose your information as required by law or to protect our rights, including compliance with the TCR.

    3. In the event of a merger, sale, or transfer of assets, your information may be included as part of the business transaction.

    1. Opt-Out of Communications:You may opt out of receiving marketing communications by following the instructions in our messages.
    2. Access and Update Informatio:You may request access to or correction of your personal information.
  4. We implement appropriate technical and organizational measures to safeguard your information. However, no system is completely secure, and we cannot guarantee the security of your data.

  5. Our website may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.

  6. Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

  7. To ensure compliance with the Telecommunications Consumer Protection Act (TCR), we:

    1. Obtain express consent before sending marketing communications via text or phone
    2. Honor opt-out requests promptly
    3. Maintain records of consent and messaging activities
  8. We may update this Privacy Statement from time to time. The updated version will be indicated by a revised “Last Updated” date.

  9. If you have any questions or concerns about this Privacy Statement, please contact us.